RedPrairie Case Study

March 18, 2009

Panasonic

RedPrairie Warehouse Management controls the flow of work and materials through the parts center, handling Panasonic’s complex mix of order fulfillment accurately and efficiently.

Panasonic Services Company (PSC)’s National Parts Center is the sole source for service parts in North America for Panasonic, Technics, and Quasar products. The parts center serves a highly diverse customer base, ranging from individual consumers to dealers such as Circuit City and Best Buy, as well as distributors and factory service centers.

RedPrairie implemented Warehouse Management – a comprehensive system that controls the flow of work and materials through the parts center, handling Panasonic’s complex mix of order fulfillment accurately and efficiently.

Read more about Panasonic (PDF, 2.9MB)  

“Our main goals were to drive down labor costs and to be more flexible and responsive to customer requests. We started with 82 people in the parts center. We’re now down to around 60 — a 27 percent reduction.”
 Brad Moszkiewicz, Manager of Operations, Panasonic Services Company National Parts Center

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